AgentWorks8/10/20256 min read

The Role of AI in Customer Service Automation

A practical guide on the role of ai in customer service automation for modern teams.

Introduction

Context.

Why this matters in 2025

Trends.

Key benefits

  • Efficiency
  • Speed
  • Cost

Implementation steps

  1. Assess
  2. Pilot
  3. Scale

CTA: Explore /ai-agents and /training.